I have had the pleasure of working with Michele, David and the team at The Travel Group for a number of years with Nurse Next Door. Michele and the whole team are responsive, easy to work with and take a great deal of stress out of business travel. The team is great to work with on the front end but even better when plans change. Michele has saved me on more than one occasion sometimes even mid trip. Highly recommended.
The Travel Group
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Testimonials
Tara, thank you so much for being the backbone of our travels, business and pleasure, for many years. Your services go Well Beyond. You are a true professional and a caring person.
This year alone you help shepherd me through travel insurance bureaucracy and oversaw our frantic Christmas travel adventure during Vancouver's unprecedented weather related airport / airline shutdowns.
I wish you a Merry Christmas, some well deserved downtime and an Excellent 2023.
"After 45 plus years in the music business and after working with countless travel agencies and travel agents I can now say that I have found the agency and agent that makes me feel like I'm talking to home. Comfortable, friendly, and upbeat come to mind when I think of working with Annie at the Travel Group (and all the others agents I have worked with there). I can trust that I will always get the best available price the best scheduled flight and the right hotel and van for my needs. My calls and e-mails are always answered promptly. I can say that I get through to Annie almost 100% of the time that I call. All the people that I have worked with at the Travel Group (especially Annie) have gone the extra mile for me and it is appreciated. I understand that in these changing times of air travel what was good or allowed yesterday might be bad and gone today and Annie walks me through these changes with great care. I would highly recommend the Travel Group to anyone for all business and personal travel arrangements."
February 17, 2009
"You guys are absolutely the best. I have been booking all of my travel with the Travel Group for the last 20 years, they have moved mountains to get me where I need to be and back."
February 19, 2010
"I want to pass on my compliments to you and your dedicated staff who have looked after our travel arrangements for a number of years. Not only do you seek out the best rates and best values (we fully appreciate that "cheap" does not necessarily mean "value"), but you have come to the rescue and gone "above and beyond" on several occasions. This includes everything from finding non-existent airline seats to get back to blizzard-bound Vancouver or spending a Victoria day weekend to replace our airline tickets that were stolen in the Ukraine. We couldn't have done it without you."
February 19, 2010
"I have had the pleasure of working with The Travel Group since 1994. My experience has been overwhelmingly positive. Over the years I have found myself stranded by bad weather and other catastrophes, making innumerable changes to business itineraries while on the go and revising complex vacation plans, over and over and over. The Travel Group has always responded professionally, graciously and with patience for my many inadequacies. In my experience, they are the best in their business."
February 19, 2010
"The Travel Group's understanding of what is important for the traveller is what makes their service level well above all others. They work as a team and have all the information at hand when we call. When we are travelling and need to make changes, one phone call to the Travel Group and all arrangements are taken care of with no stress to us. They are a vital part of our business and personal travel plans."
February 19, 2010
"The number one reason we use The Travel Group is the great service from a company where all the staff (especially Martha) understand the rigours of business travel and really care about their customers as people. For our company, they fully manage our travel needs and keep an eye on delivering cost-effective services; for the many folks here who travel regularly, they are there to handle any problem, large or small. A first-rate firm that has earned our business since 1989."
February 19, 2010
"Between 1990 and 2004, I managed a business with 150 employees and sales offices in many major North American cities. The Travel Group consistently met the travel needs of each office. First and foremost, The Travel Group provided assurance that professionals were handling our travel arrangements, thus allowing our sales people to focus on their primary sales responsibilities. We received bookings that considered destinations, departure and arrival times and cost in order to provide our company and employees with the best travel solution. The Travel Group understood our corporate culture regarding travel cost and was able to guide our employees within our corporate guidelines so that managers did not need to micromanage travel arrangements. We also received a comprehensive monthly report identifying both cost and savings, which was a great management tool.
One example of the exceptional service provided by The Travel Group occurred during 9/11(the destruction of the World Trade Centre). Our company was exhibiting at a trade show in Las Vegas, which wound up on September 12. We observed that most exhibitors attending the show were literally “on their own” with regards to return travel. We had close to 30 employees attending the show and The Travel Group appeared to be staffed 24 hours a day and was available until each and every one of our employees safely returned home."
February 19, 2010
"Our ongoing business success requires frequent travel from our staff to work with clients across North America and beyond. For over 7 years we’ve relied on The Travel Group to remove the stress such demands create by making the travel process smooth, creative, effective, efficient and all the time make our travel dollars go further like we do. Travel plans can go wrong; when they do our staff just continues to concentrate on the business that required the travel in the first place -- because we can rely on the friendly professionals at The Travel Group to fix things without fuss 24-hours a day. And they do."
February 19, 2010
1020 – 1095 West Pender Street. Vancouver, BC Canada V6E 2M6 (Show on map)
Tel: 604 681 6345, Fax: 604 684 9704, Email: mail@travelg.com
Tel: 604 681 6345, Fax: 604 684 9704, Email: mail@travelg.com
