Did you know: The Travel Group was started in 1987, the year that Ronald Reagan said, "Mr. Gorbachev tear down [the Berlin] Wall."

News

 

Because our clients don't stop needing us during an emergency like this, we are maintaining our regular office hours, Mon. to Fri., 8:00am to 5:00pm.   While our consultants will be working more limited hours you should be able to connect with one of our travel professional even if your regular agent is unavailable.  And, of course, we are regularly checking email.

We know that your friends may be in trouble somewhere and didn't have the benefit of a travel agent to help them.  Airlines and tour companies are practically impossible to reach right now because of...

Posted on Friday, March 27, 2020

Because our clients don't stop needing us during an emergency like this, we are maintaining our regular office hours, Mon. to Fri., 8:00am to 5:00pm.   While our consultants will be working more limited hours you should be able to connect with one of our travel professional even if your regular agent is unavailable.  And, of course, we are regularly checking email.

We know that your friends may be in trouble somewhere and didn't have the benefit of a travel agent to help them.  Airlines and tour companies are practically impossible to reach right now because of...

Posted on Friday, March 27, 2020

"Unprecedented" is one of those words we are all sick of hearing; but that pretty well sums up this worldwide crisis.

As of Sat., Mar. 21, we have successfully repatriated all clients who responded to our early warning to get home.  And with only one exception we successfully got the folks home who had resisted the early warnings from the Prime Minister (and us).  For the past few...

Posted on Wednesday, March 4, 2020

 

Canadians Will Need to Apply for a Travel Authorization to Visit Europe from 2021

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Posted on Friday, February 28, 2020

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Posted on Wednesday, February 26, 2020

 

Posted on Friday, February 7, 2020

On Nov. 18-19, Air Canada switched computer systems.  As would be expected, there were some “hiccoughs” over the following few weeks.  And that’s putting in mildly!  Hold times for some of their departments stretched as long as 7 hours....

Posted on Tuesday, December 3, 2019

The latest craze in the airline business is bidding for an upgrade.  Lots of airlines are offering this now; and the feature has turned out to be wildly popular with consumers.   Here's some advice on how to finesse the upgrade bidding systems of Air Canada and Westjet.

Their programs  are almost identical:

Ineligible tickets...

Posted on Friday, September 6, 2019

Everyone "knows" you can't really get a business class ticket on airline points, right?

Wrong.  Clients of The Travel Group can, and do.  Here's how.

First of all, here's the back story.  Although credit card rewards programs make a convincing pitch - fly any airline, any time, anywhere - there is one important caveat.  Credit card rewards programs are based on a 1 to 2 cent per mile formula.  That's fine for economy class travel, but be prepared to dish out a million points for an international business class ticket.  That's the number...

Posted on Thursday, May 30, 2019

You've read the media stories about the dirtiest areas of the airplane to touch.  But, which airlines score highest for overall cleanliness?

Well, according the Skytrax, the organization that rates airlines, it is mostly Asian airlines that score highest for cleanliness.  

Air Canada scored highest for North American airlines, but it did not make the top 20 list.

Here's Skytrax Top 20 Cleanest airlines in 2018:


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Posted on Thursday, March 21, 2019

The latest hotel trend is not a good one.  Major chains such as Marriott (who now own Starwood) and Hilton are imposing 48-hour cancellation policies on customers.

It wasn't that long ago that 6pm day of arrival cancellation policies were the norm.  Then, about 3 or 4 years ago, all the major hotel chains started imposing 24-hour cancel policies. Travellers accepted that change in stride, as it didn't seem too unreasonable.  Roughly the same time, hotels also started putting similar restrictions on cancelling nights during your stay: eg. insisting you must give them 1...

Posted on Friday, July 21, 2017

This is the first of an ongoing series of stories where we will explore corporate culture, particularly as it relates to travel.  We'll look at how various companies we support look after their employees and their unique policies and philosophies.  We are particularly interested, of course, in how they deal with their employees' needs when they travel.

 
One of the most memorable compliments I’ve ever received from a client about our travel agency was this: “The single...
Posted on Friday, July 7, 2017
Touring “The County” in Southern Ontario
 
When I was growing up in Southern Ontario, Prince Edward County (PEC) was a sleepy farming community with a few small villages and towns that no one had any particular reason to visit. In the past decade, however, Prince Edward County, located about 200 km east of Toronto and 200 km west of Montreal, has become a first class tourist destination, as well as a home of some very promising new wineries.
 
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Posted on Saturday, June 24, 2017

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Posted on Friday, January 6, 2017