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Posted on Wednesday, June 28, 2017
In mid-June, The Travel Group joined dozens of other local travel companies for the 9th annual "Longest Day" Walk/Run event to raise money for Vancouver's Downtown Eastside causes.  In many ways, this was our best event ever: great weather, record attendance, and more than double last year's money raised.
 
This year's cause was: Saint James Music Academy (SJMA).

For those of you who heard Arlene's talk, you know that SJMA is more than just...
Posted on Tuesday, June 27, 2017

 Sooner or later, if you manage your company's travel, you'll be tempted to draft a Travel Policy.  Beware: it will be a thankless task, and here's some things to consider and some things to avoid.

Usually, the subject arises when one of your travelers has booked an unauthorized trip, paid too much for a ticket, stayed in an expensive hotel, or something like that.  Suddenly, someone in your organization goes ballistic, and vows, "We've got to get our travel under control!"  And, of course, this person will be right.  But don't think it is going to...

Posted on Monday, March 6, 2017

 

 

Posted on Thursday, March 2, 2017

Just when you thought airline travel in the USA couldn't get any more unpleasant, the three major airlines - Delta, United, and American - have rolled out there most punishing airfare yet.  It is called "basic economy."

Basic is an understatement!  No advance seat selection.  Period.  In most cases, seats will only be assigned randomly at the airport when you check in.  Obviously, that means middle seat near the toilets.  No checked baggage.  Period.  No normal carry-on luggage, just a small personal item that fits under the seat...

Posted on Tuesday, February 21, 2017

The Travel Group was one of 10 agencies in BC and 50 in Canada to be awarded Air Canada's prestigious Circle of Excellence (COE) Award for 2017.

 

It is a great thrill for our staff who work so hard for clients.  This award and its benefits allows us to serve our clients even more effectively with the special access to this important airline.  This award reflects the confidence our clients have in Air Canada to deliver them to their destinations safely and comfortably.  Without clients' support, The Travel Group could not win industry...

Posted on Wednesday, February 15, 2017

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Posted on Friday, January 6, 2017

 

 

Posted on Thursday, January 5, 2017
Corporate Travel Services Models:  rTMC vs Retail
 
Similarities:
 
·         Discount corporate...
Posted on Monday, January 2, 2017

When you are travelling abroad, more and more often these days foreign merchants will offer you the option to bill your credit card in Canadian dollars.  This is not often a good idea because most of the time you'll find the exchange rate ("forex") used is off by as much as 4%!

To make matters worse, clients have been reporting that some merchants go ahead and do you this "favour" without permission, something that violates their merchant agreement.  So, be on the look-out for these cases when you review your credit card statement following a trip....

Posted on Tuesday, December 27, 2016

As most frequent-flyers in Canada know, Air Canada operates a loyalty program within a loyalty program, which is known a "Altitude."  Based on actual mileage flown during the calendar year (or, alternatively, number of flights), you may be awarded Prestige 25K, Elite 35K, Elite 50K, Elite 75K, or Super Elite 100K status for the following year.  With each higher status level comes additional benefits.  For example, 35K members get access to Air Canada's Maple Leaf lounges, while members with 50K status or better are given "Gold Status" with all...

Posted on Thursday, November 24, 2016
Touring “The County” in Southern Ontario
 
When I was growing up in Southern Ontario, Prince Edward County (PEC) was a sleepy farming community with a few small villages and towns that no one had any particular reason to visit. In the past decade, however, Prince Edward County, located about 200 km east of Toronto and 200 km west of Montreal, has become a first class tourist destination, as well as a home of some very promising new wineries.
 
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Posted on Thursday, November 24, 2016

Most of us know about the controversial elephant rides in Thailand and several other countries.  Many elephant-riding parks are notorious for using poached elephants and practicing animal cruelty.  That is why when one of our clients requests a booking, we are very careful which site we recommend.

Recently, it turns out that even some of the well-regarded sites, ones that use only rescue elephants and claim to follow humane practices still engage in very controversial training methods.  At issue are the cruel methods used to make the elephants submissive....

Posted on Thursday, November 24, 2016