Did you know: the total population of Yukon is only 32,000, 75% of which are residents of Whitehorse.  Yukon's population comprises less that .001% of Canada's population!  It's official title was changed in 2003 from "Yukon Territory" to "Yukon," but most residents prefer to call their home "The Yukon" or "The Territory."



AC is rewarding Altitude members, 50K+ for exceeding their target threshold levels. So, for example, if you reach 50K status in 2018, but actually earned 60,000 AQM or 60 AQS, you’ll be rewarded with a starting bonus of 2500 AQM for the following year’s program. (This bonus AQM will also be matched as Aeroplan points.) Super Elites who far exceed their 100K target will be given automatic “banked” Super Elite status for the following year, regardless of whether they re-achieve it or not.


Posted on Tuesday, March 13, 2018
Air Canada’s Altitude 2018 Program
Here’s a summary of changes to Air Canada’s status program, Altitude.
As in past years, there are both “core privileges” and “select privileges.” The “core” ones are fixed and extended automatically to all members, but improve with your tier level.   For...
Posted on Wednesday, December 27, 2017

Trouble viewing this video click here


  Printing and postage costs saved through this e-card...

Posted on Friday, December 8, 2017

10 or so years ago, airlines discovered "ancillaries."  This is the innocuous name they give to the practice of charging for extras, mostly things we all took for granted as part of the package in the old days.  Ancillaries include advance seat selection, preferred seat selection, checked baggage fees (even, in extreme cases, carry-on baggage fees!), special meals, and just about everything else that isn't something an airline is legally required to provide.  (So, no, you'll never be expected to pay for oxygen.  Bathroom privileges, maybe, but not the air you...

Posted on Friday, October 13, 2017



Posted on Thursday, October 5, 2017

Now that we've explored several themes, let's do a case study.

Recently we interviewed Jenna Ratcliffe, Project Coordinator with Nurse Next Door Home Care Services. Here, we explore this company’s unique approach to management and growth based on creating a caring, nurturing environment for its employees.

Here’s David Elmy’s (DE) interview with Jenna...
Posted on Tuesday, August 22, 2017
Corporate Culture 2: The Power of Culture
“Culture eats strategy for breakfast,” Peter Drucker famously said. What he means is: if you get your employees’ attitudes and motivation aligned with your company’s values, everything else falls into place.
In this series, we are looking at different corporate cultures and different approaches to deliberately shape companies’ culture in ways...
Posted on Monday, July 31, 2017

This is the first of an ongoing series of stories where we will explore corporate culture, particularly as it relates to travel.  We'll look at how various companies we support look after their employees and their unique policies and philosophies.  We are particularly interested, of course, in how they deal with their employees' needs when they travel.

One of the most memorable compliments I’ve ever received from a client about our travel agency was this: “The single...
Posted on Friday, July 7, 2017
Touring “The County” in Southern Ontario
When I was growing up in Southern Ontario, Prince Edward County (PEC) was a sleepy farming community with a few small villages and towns that no one had any particular reason to visit. In the past decade, however, Prince Edward County, located about 200 km east of Toronto and 200 km west of Montreal, has become a first class tourist destination, as well as a home of some very promising new wineries.
Posted on Saturday, June 24, 2017



Posted on Monday, March 27, 2017



Posted on Thursday, March 2, 2017

 On June 11, 2017 we staged our 9th annual "Longest Day" Walk/Run event to raise money for Downtown Eastside causes.  This event brings together local people from our travel industry - airline executives, hotel employees, travel insurance account managers, travel agents, etc. - to support this worthy cause.

Each year, local members of the Vancouver area travel industry and friends get together for a fun race to raise money for a downtown eastside charity.   We're very proud of our local travel industry that not only thinks globally, but also locally, and...

Posted on Wednesday, February 15, 2017

Posted on Friday, January 6, 2017


Posted on Monday, November 28, 2016

As most frequent-flyers in Canada know, Air Canada operates a loyalty program within a loyalty program, which is known a "Altitude."  Based on actual mileage flown during the calendar year (or, alternatively, number of flights), you may be awarded Prestige 25K, Elite 35K, Elite 50K, Elite 75K, or Super Elite 100K status for the following year.  With each higher status level comes additional benefits.  For example, 35K members get access to Air Canada's Maple Leaf lounges, while members with 50K status or better are given "Gold Status" with all...

Posted on Thursday, November 24, 2016