Did you know: One half of our employees were born outside of Canada and the USA.

Testimonials

"The Travel Group's understanding of what is important for the traveller is what makes their service level well above all others.  They work as a team and have all the information at hand when we call.  When we are travelling and need to make changes, one phone call to the Travel Group and all arrangements are taken care of with no stress to us.  They are a vital part of our business and personal travel plans."

Sandra B., Manager, Architectural Firm
February 19, 2010
"The number one reason we use The Travel Group is the great service from a company where all the staff (especially Martha) understand the rigours of business travel and really care about their customers as people. For our company, they fully manage our travel needs and keep an eye on delivering cost-effective services; for the many folks here who travel regularly, they are there to handle any problem, large or small. A first-rate firm that has earned our business since 1989."

 

Phil D, President, CityXpress
February 19, 2010
"Between 1990 and 2004, I managed a business with 150 employees and sales offices in many major North American cities. The Travel Group consistently met the travel needs of each office. First and foremost, The Travel Group provided assurance that professionals were handling our travel arrangements, thus allowing our sales people to focus on their primary sales responsibilities. We received bookings that considered destinations, departure and arrival times and cost in order to provide our company and employees with the best travel solution.  The Travel Group understood our corporate culture regarding travel cost and was able to guide our employees within our corporate guidelines so that managers did not need to micromanage travel arrangements. We also received a comprehensive monthly report identifying both cost and savings, which was a great management tool.

One example of the exceptional service provided by The Travel Group occurred during 9/11(the destruction of the World Trade Centre). Our company was exhibiting at a trade show in Las Vegas, which wound up on September 12. We observed that most exhibitors attending the show were literally “on their own” with regards to return travel. We had close to 30 employees attending the show and The Travel Group appeared to be staffed 24 hours a day and was available until each and every one of our employees safely returned home."

Mike B, President, Omin-Con
February 19, 2010

"Our ongoing business success requires frequent travel from our staff to work with clients across North America and beyond. For over 7 years we’ve relied on The Travel Group to remove the stress such demands create by making the travel process smooth, creative, effective, efficient and all the time make our travel dollars go further like we do. Travel plans can go wrong; when they do our staff just continues to concentrate on the business that required the travel in the first place -- because we can rely on the friendly professionals at The Travel Group to fix things without fuss 24-hours a day. And they do." 

Douglas M, CEO
February 19, 2010

"It has been an absolute pleasure working with The Travel Group since 1993. Our lives are extremely busy, due in part to the amount of travel we are required to do. Knowing that we are working with an incredibly competent team, who are always gracious, personable and available makes this part of our lives so much easier. I am forever grateful for the day we were introduced to the Travel Group and look forward to doing business and life together with them for a very long time."

John and Helen B, Pastor, Church & Religious Broadcaster
February 19, 2010
"I have used The Travel Group extensively over the past 20 years. They are like a part of my company now, having saved me time, money and anxiety, as well as providing some laughter throughout our journey!" 
Anne J, President, Market Research Company
February 19, 2010

"David and the wonderful staff at The travel Group have been my exclusive business and personal travel agents since 1984. They have sent me round the world many times, saved my bacon on a regular basis and always have a smile and a laugh when I make ridiculous last minute requests. Thanks all!!" 

Simon M, VP, Clothing Manufacturer
February 19, 2010

"I use travel group weekly, sometimes daily, and always receive the best deals with the best service.  Thank you Tara for keeping me in the air, in a room and for getting me home!"

Tristan S
February 19, 2010

"I have been working successfully & in good humour with The Travel Group & their predecessors for over 20 years. They have worked well for me with everything from very volatile business travel, to pre-programmed vacation tours worldwide. I commend them for their enthusiasm, efficiency & courteous response over the years."

Rodney M, President, Insurance Adjuster Firm
February 19, 2010
"I have dealt with Annie Smits and her colleagues at The Travel Group for the past 10 years for both business and pleasure travel.  On the business side, Annie has been terrific, delivering exactly what I need.  I have 100% confidence that she will book the optimal flights and accommodation based on my priorities.  Most importantly, when I am in a jam (cancelled flights, change of plans, etc.), she is instantly accessible to help me out.  On the pleasure side, the folks at The Travel Group are very willing to do the ground work to plan the ideal vacation.  They are extremely patient and accommodating when I change my mind again and again about where I want to go.  I would highly recommend Annie Smits and The Travel Group for both personal and pleasure travel arrangements."

 

David B., Jim Pattison Group
February 19, 2010