Did you know: Mosquitoes do not exist in Iceland.


"Our company has a history with owners of The Travel Group that goes back to 1980.  The
secret to their longevity is that they truly care about their clients--both the travellers and the travellers' company.
Our people are very busy, highly-skilled individuals. We want them to focus on the work that they do best.  Using a travel management company like The Travel Group allows us to do our job and leave the travel arrangements to the professionals. This saves us money, boosts productivity, bails us out in times of crisis (eg. bad weather, 9-11, etc.), and eliminates many costly errors in travel-planning.
Our account manager, Michele, has hands-on involvement in managing our travel.  She pays great attention to the issue of our employees'  well-being, which I greatly appreciate, but also always looks after our company's best interests."  
Alex B, VP, Software Company

Thank god for the travel group, where you can always hear a friendly voice on the phone.

Barney, Musicia, Barney Bentall and the Legendary Hearts

Written to President & CEO


I am compelled to write and tell you of my recent return, under duress, from Phoenix Arizona on March 21st and how it was facilitated by the Doctors of BC and The Travel Group.

My husband and I left for Phoenix on March 5 (before travel advisories) and had ret‎urn tickets on Westjet for March 23. On the night of March 15 we discovered via a friend and by reading the CBC news, that Westjet was suspending all international flights after March 22. The next day was spent trying to reach Westjet by phone and email to no avail. We also attempted to book flights home ourselves on another airline but although it took the Visa number as payment no electronic tickets were issued. We could not resolve this even with a trip to the airport- the system was overwhelmed!

The next day I called the Doctors of BC and told them who I was and that I was stranded in Phoenix and needed the number of a travel agent in Vancouver. Without missing a best the receptionist spoke with someone and gave me The Travel Group;s number. I called and spoke with Annie Smits and within an hour or so we were booked had tickets paid for seats selected - we were much relieved to say the least!

I would like to thank the receptionist who was so "receptive " and the Dr's of BC for being there when I needed them! I also want to thank and laud praises to Annie who was just terrific - and so good humored at such a difficult time. ( I do not ‎have the manager of Travel Group 's email or I would include them also, so Annie gets the credit she deserves) please pass this on!

Thank you again!

Christine Wilson, MD, Doctors of BC

"After 45 plus years in the music business and after working with countless travel agencies and travel agents I can now say that I have found the agency and agent that makes me feel like I'm talking to home. Comfortable, friendly, and upbeat come to mind when I think of working with Annie at the Travel Group (and all the others agents I have worked with there). I can trust that I will always get the best available price the best scheduled flight and the right hotel and van for my needs. My calls and e-mails are always answered promptly. I can say that I get through to Annie almost 100% of the time that I call. All the people that I have worked with at the Travel Group (especially Annie) have gone the extra mile for me and it is appreciated. I understand that in these changing times of air travel what was good or allowed yesterday might be bad and gone today and Annie walks me through these changes with great care. I would highly recommend the Travel Group to anyone for all business and personal travel arrangements."

Brian Smith, Singer, Guitarist, Trooper
February 17, 2009

"You guys are absolutely the best. I have been booking all of my travel with the Travel Group for the last 20 years, they have moved mountains to get me where I need to be and back." 

Mike S, President, Stratamax
February 19, 2010

"I want to pass on my compliments to you and your dedicated staff who have looked after our travel arrangements for a number of years.  Not only do you seek out the best rates and best values (we fully appreciate that "cheap" does not necessarily mean "value"), but you have come to the rescue and gone "above and beyond" on several occasions.  This includes everything from finding non-existent airline seats to get back to blizzard-bound Vancouver or spending a Victoria day weekend to replace our airline tickets that were stolen in the Ukraine.  We couldn't have done it without you."  

Norman G, President, Wine Marketing Firm
February 19, 2010

"I have had the pleasure of working with The Travel Group since 1994. My experience has been overwhelmingly positive.  Over the years I have found myself stranded by bad weather and other catastrophes, making innumerable changes to business itineraries while on the go and revising complex vacation plans, over and over and over.  The Travel Group has always responded professionally, graciously and with patience for my many inadequacies.  In my experience, they are the best in their business." 

Wade N., Lawyer
February 19, 2010

"The Travel Group's understanding of what is important for the traveller is what makes their service level well above all others.  They work as a team and have all the information at hand when we call.  When we are travelling and need to make changes, one phone call to the Travel Group and all arrangements are taken care of with no stress to us.  They are a vital part of our business and personal travel plans."

Sandra B., Manager, Architectural Firm
February 19, 2010
"The number one reason we use The Travel Group is the great service from a company where all the staff (especially Martha) understand the rigours of business travel and really care about their customers as people. For our company, they fully manage our travel needs and keep an eye on delivering cost-effective services; for the many folks here who travel regularly, they are there to handle any problem, large or small. A first-rate firm that has earned our business since 1989."


Phil D, President, CityXpress
February 19, 2010
"Between 1990 and 2004, I managed a business with 150 employees and sales offices in many major North American cities. The Travel Group consistently met the travel needs of each office. First and foremost, The Travel Group provided assurance that professionals were handling our travel arrangements, thus allowing our sales people to focus on their primary sales responsibilities. We received bookings that considered destinations, departure and arrival times and cost in order to provide our company and employees with the best travel solution.  The Travel Group understood our corporate culture regarding travel cost and was able to guide our employees within our corporate guidelines so that managers did not need to micromanage travel arrangements. We also received a comprehensive monthly report identifying both cost and savings, which was a great management tool.

One example of the exceptional service provided by The Travel Group occurred during 9/11(the destruction of the World Trade Centre). Our company was exhibiting at a trade show in Las Vegas, which wound up on September 12. We observed that most exhibitors attending the show were literally “on their own” with regards to return travel. We had close to 30 employees attending the show and The Travel Group appeared to be staffed 24 hours a day and was available until each and every one of our employees safely returned home."

Mike B, President, Omin-Con
February 19, 2010